An AI automation agent that manages appointment booking entirely via SMS. It is designed to be highly adaptable and conversational, loosely following a script to validate phone numbers and book appointments directly on a user's Calendly, overcoming the rigidity of standard booking bots.
A user opts into receiving texts from a service business. The AI agent immediately starts a natural conversation via SMS, asks about their availability, and works around their schedule to find a suitable time. Once a time is agreed upon, it uses the Calendly API to book the appointment and send a confirmation text.
SMS APIs (Twilio), Calendly API, LLMs (GPT-4), n8n/Make.com, Phone Number Validation services
This solution requires careful evaluation of cost-benefit ratio. Consider implementation only after thorough analysis and risk assessment.
AI Lab Australia provides professional Conversational SMS Appointment Booking Agent implementation services throughout Australia. Our expert team delivers chatbot solutions tailored for Australian businesses in Professional Services and related industries.
With medium implementation complexity and high business impact, this solution typically requires 2-4 weeks for full deployment.
Our Australian-based team understands local business requirements, compliance standards, and market conditions for successful Conversational SMS Appointment Booking Agent implementation.
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