An AI voice agent that proactively calls customers who have abandoned a shopping cart on Shopify. It engages them in a natural conversation to understand their reasons (e.g., high shipping costs, technical issues) and attempts to recover the sale by offering solutions like a discount code.
30 minutes after a customer abandons a cart worth over $50, the AI agent calls them. It detects the reason was shipping cost and automatically sends an SMS with a free shipping code, successfully recovering the sale. If it detects a voicemail, it leaves a pre-recorded message.
Shopify API, Conversational AI (Retell.ai, Synthflow), Twilio, SMS APIs
This solution requires careful evaluation of cost-benefit ratio. Consider implementation only after thorough analysis and risk assessment.
AI Lab Australia provides professional Abandoned Cart Voice Recovery Agent implementation services throughout Australia. Our expert team delivers voice assistant solutions tailored for Australian businesses in E-commerce and related industries.
With medium implementation complexity and high business impact, this solution typically requires 1-2 months for full deployment.
Our Australian-based team understands local business requirements, compliance standards, and market conditions for successful Abandoned Cart Voice Recovery Agent implementation.
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